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“This book is a must-read for any leader or executive who comes to work daily knowing there is a better and more purpose-derived way to serve the people who serve our patients and other customers. The quiet and not-so-quiet desperation for a different path so absent from today’s disconnected workplaces is the subject of this book. It is written with heart from a leader with a heart…who has seen this type of leadership done well and also lived through/alongside the opposite. It is my hope that this practical body of work will become THE way we lead and that we will do so unabashedly and even proudly. It will make a difference in our health: mind, body, and soul.”
Jandel T. Allen-Davis, MD
VP, Government, External Relations and Research, Kaiser Permanente